Frequently Asked Questions

How soon do I need to come in?

As soon as possible! Once you know your travelling dates you should book an appointment to see us, as some courses of vaccinations can take up to 6 weeks to administer, so the sooner you come in the better.  If you have left it to the last minute, however, it is still worth a visit to get advice on how to stay safe whilst you are travelling and there may be some vaccinations you can still get.

How long will it take for my vaccine to work?

Most vaccines do not become effective for 1 to 2 weeks after they have been given, so anyone expecting to travel abroad for either holiday or business travel should endeavour to contact us as soon as possible. Some immunisation schedules require a full course of two or more doses of the vaccine; sometimes several weeks apart before they offer full protection, so contact us as soon as you know when you will be travelling and also check Fit for Travel provided by the NHS if you are unsure.

How do I know what vaccines I need or even if I need any at all?

When you come to us you won't just get given whatever vaccinations you ask for.  Our specially trained travel health nurses will do a full risk assessment for your trip and advise on all the health risks, even those that cannot be vaccinated against.  Once you have all of the information you can then decide which vaccinations you want to go ahead and have.  If you want to come prepared with an idea of what you might need have a look at the NHS website Fit for Travel for the country you will be travelling to, but please remember these are only general guidelines and even if travelling within a single country guidelines may vary.

Will it hurt?

Our nurses are as gentle as they can be and the years of training and practise they have had means that they have got it down to a fine art. As with all these things, however, you may have some discomfort during and after the vaccination, but we really do our best to make it as pain free as possible.

What are the side effects?

All the vaccinations have different side effects and the nurse will run through all of them with you prior to giving any vaccinations.  Common side effects include (but are not restricted to) achy arm where the injection was given, feeling groggy and under the weather.

I'm scared of needles - do I have to have the injections?

We understand that for some people the thought of having an injection is simply terrifying.  Our nurses are very sympathetic to this and will risk assess you to make sure you are only having the injections you absolutely need. They will also give any vaccinations they can orally if that is an option. Please let us know when you book your appointment that you have a phobia of needles and will make sure you have extra time allocated so you can feel as comfortable as possible with the process.

Where can I park?

We have parking in the car park right outside our door.  Please make sure you park in the bay labelled for Robens Centre use and ask the receptionist for a permit to display on your dashboard.

Why can't I just go to my GP?

Certain GP practices will have their own travel clinics, but not all. Some of the vaccinations you may need are not available on the NHS so this means that even if you book through your GP you will still have to pay.  Being a dedicated travel clinic also means that our nurses are fully trained and stay up to date on the latest travel advice for you. We can also often offer next day appointments for those of you travelling at short notice.

How much will it cost me?

All vaccinations have different costs and our price list can be found here. We will take a £25 deposit at the time you book your appoinment that will cover the cost of the consultation. Should you require vaccinations or malaria medication the £25 deposit will be taken off of the cost of these.

I have been to you before but can't remember what vaccines I had can I get a copy of my vaccination history?

Yes, please email your request along with a scan or copy of your passport or driving license to, your request will be processed and you will receive a copy of any records we hold for you as a password protected pdf file.  Alternatively you can come and see us in person with some photographic I.D.

Copies of the record will be provided free of charge for the first request. Subsequent requests will require a fee of £15.00 to be paid prior to release of the information.

Travel advice and information sheets

Do read the advice sheets below as this information is based on expertise gained at the Robens Centre providing travel advice and vaccinations for over 27 years.  Start by planning well ahead so you have full immunity by the time you arrive at your destination.  Don't take risks with your own or your family's health. 

Latest travel health advice for your destinations - go to the NHS provided site

Travel Health Insurance - shop around, don't just pick the cheapest policy or assume your travel web site/agent is offering either an effective or appropriate policy. Back packing, Adventure and Gap year travellers can easily find tailored insurance on the internet.  

Top ten travel tips

It's all about preparation!

Food and drink

What to eat, what to avoid!

Sun know-how

Protect, protect!

Sexual health

Don't risk

Insect and animal bites

Bites can be dangerous!


Traffic accidents are a major cause of death among travellers.